If your product is damaged or defective, please contact us with unboxing images within 24 hours of delivery, and we’ll replace or refund your order promptly.

Once the returned product passes inspection, your refund will be processed within 5–7 working days.

No. It’s ultra-thin yet plush, designed to retain your mattress’s original comfort.

100%! It provides a clean, waterproof barrier ideal for families and pet owners.